Terms & Conditions

1. Introduction

Welcome to elevnlondon.co.uk. By accessing or purchasing from our store, you agree to these Terms & Conditions.

2. Company Details

3. Products

  • We sell clothing, footwear, and fashion accessories.

  • Product descriptions and images are provided as accurately as possible, but small variations may occur.

4. Pricing

  • All prices are listed in GBP (£).

  • We reserve the right to change prices without prior notice.

  • Discounts, promotions, and sales are time-limited.

5. Orders

  • Orders are confirmed once payment is processed.

  • We reserve the right to cancel suspicious or fraudulent orders.

6. Shipping

  • Standard UK delivery: 3–7 working days.

  • Express UK delivery: 1–3 working days.

  • International delivery: 7–14 working days.

  • Tracking details are provided once shipped.

7. Returns & Refunds

  • Returns accepted within 30 days of delivery.

  • Items must be unworn, unwashed, with original tags.

  • Refunds are processed within 7–10 business days after receiving the item.

8. Payments

  • Accepted: Visa, MasterCard, PayPal, Shopify Payments, Apple Pay, Google Pay.

  • Payments are processed securely with SSL encryption.

9. Intellectual Property

  • All logos, text, photos, and designs are property of Elevn London.

  • Copying or redistribution without consent is prohibited.

10. Limitation of Liability

We are not liable for indirect or consequential damages, delays due to shipping carriers, or circumstances beyond our control.

11. Governing Law

These terms are governed by UK law. Disputes shall be resolved in the courts of England and Wales.